Cancel & Return Policy

Cancel & Return Policy

At KnotsnBees, we are committed to providing excellent service and ensuring a smooth experience for both customers and vendors. Please read our cancellation and return policy carefully before booking or purchasing any services.

If you need to cancel or request a refund for a vendor package, our policy outlines the terms and conditions to ensure transparency and satisfaction for all parties involved.

Policy Overview

Full Refunds

Cancellations made 48 hours prior to the service date are eligible for a full refund.

Partial Refunds

Cancellations made within 48 hours before the service may be subject to a partial refund with a cancellation fee applied.

No Refunds

No refunds will be provided once the service has commenced.

How to Request a Cancellation or Refund

To initiate a cancellation or refund, log into your account, go to the "Vendor Dashboard," and navigate to "My Orders." Follow the instructions provided to submit your request. For further assistance, you can contact us at support@knotsnbees.com.

FAQs

What is the cancellation deadline?

Cancellations must be made at least 48 hours before the service date for a full refund.

How do I request a refund?

Refunds can be requested through the "My Orders" section of your account, or by contacting our support team.

Need Help?

Contact our support team at support@knotsnbees.com for assistance with cancellations or refunds.